Refund policy

Refund Policy

At FFI APPAREL, we want to ensure your satisfaction with every purchase. If you're not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

We offer refunds on items within 30 days of the original purchase date. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refund Process

To initiate a refund, please contact our customer service team at (apparelffi@gmail.com) to request a refund. Once your request is received and approved, you will be provided with instructions on how to return the item.

Refund Timeframe

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund policy or need assistance with a refund, please contact us at (apparelffi@gmail.com).